Monitoring Services for Computers and Network Devices has arrived to Bright Solutions.
March 10, 2011. Bright Solutions is pleased to announce the arrival of monitoring services for customers in Alaska. Using state of the art technology and processes Bright Solutions has the ability to help your company effectively, efficiently and cost effectively monitor any Windows computer and most network devices.
Bright Solutions Computer Monitoring Offerings
Workstation Monitoring Plan Offerings
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Service
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Description
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Essential Workstation Monitoring
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Advanced Workstation Monitoring
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A la Carte Monitoring
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Anti-Virus Pattern File
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Checks that the anti-virus is running on the most up to date version to ensure you are always protected. If not an alert is generated and sent to you via email and your client portal is highlighted.
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Critical Events Check & Reports
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Alerts us in the event of any critical events occurring so that we can act fast to fix potential problems.
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Daily Backup Check
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Ensures that your backup has completed successfully. If not, an alert is sent to you via email and your Client Portal is highlighted. Some restrictions apply see website.
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Daily Anti-Virus
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Ensures that your system is using the most up-to-date pattern files. If not, it will send an alert so that remedial action may be taken. Some restrictions apply see website.
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Physical Health
Check
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Monitors for smart disk alerts, checks if any disks have failed, and can even look for failed memory.
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Client Daily Report
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A daily or weekly report of all the problems uncovered and/or checks passed that period.
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Hacker Check
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Watches for anyone trying to gain access to your systems.
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Screen Sharing
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Screen sharing is available to make it easy to get assistance quickly when needed.
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30 minute interval option
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The option to have checks run on a 30 minute bases (rather than the normal 60 minute basis)
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Client Monthly Report
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A comprehensive view of your systems and all passed/failed checks for the month
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Client Daily or Weekly Report
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A weekly or daily summary of the critical checks carried out throughout the week.
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File Size Checks
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Monitor the size of any file or folder critical to your business to ensure it is always within required thresholds or no strange growths occur.
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Windows Service Checks
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Checks that all windows services are up and running correctly and alerts us if there are any windows services down.
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Disk Space Check
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Pre-empt downtime caused by full disks and get alerted to disk space going over a set threshold.
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Client Portal
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Gives you direct access to your own Client Portal so that you can see an up to the minute status of your systems.
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Workstation Monthly Fee Per Workstation
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$20.00
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$30.00
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Custom Quote
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· One time setup fee of $125.00 for the first workstation and $25.00 per each additional workstation done during the same installation session. Installation may or may not be onsite. Extra fee outside of Anchorage city limits may apply.
Laptops are considered the same as workstations.
OPTIONS
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Service
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Description
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Prerequisites
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Price Per Day per Device
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Patching & Updates
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Patches Microsoft Windows, All Major Internet Browsers, Adobe, Foxit plus many more. See website for complete list and restrictions. Frequency maximum twice per month.
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Essential Monitoring or higher
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$1.00
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Custom Patching & Updates
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For applications or patching frequency required to be higher than twice per month.
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Patching & Updates
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Custom
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Workstation Backup Offsite Storage
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Several options available.
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Essential Monitoring or higher
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$.20 and up
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Workstation Backup Onsite
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Several options available.
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Essential Monitoring or higher
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$.10
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Remote Access
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Allows a designated user or team of users (one at a time) to be able to remote into any monitored workstation or server to provide assistance or training.
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Advanced Monitoring
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$.10 and up |
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Firewall/Network Switch monitoring via Kiwi Log Software
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Network appliance must be snmp capable.
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At least one server monitoring agent must be installed on one Windows OS machine.
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$.75
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Printer, Switch or any SNMP enabled device monitoring
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Network appliance must be snmp capable.
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At least one server monitoring agent must be installed on one Windows OS machine.
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$.50
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Support & Training
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Coming soon.
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Custom
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Planning
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Coming soon.
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Custom
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Webpage Monitoring
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Website must have information available to check or read.
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At least one server monitoring agent must be installed on one Windows OS based machine.
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$1.00 per webpage
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Email Archive
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Coming soon.
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Email Review
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Coming soon.
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Email Compliance
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Coming soon.
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Securnia
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Coming soon.
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Video Security Systems
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Coming soon.
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High Def
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Coming soon.
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SpectorPro
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Computer usage monitoring system.
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Call for pricing
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Web Content Filtering
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Ability to filter website surfing by employees. Many options available.
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Essential Monitoring
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$.10
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Quickbooks Support
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Coming soon.
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Bandwidth Usage Monitoring and Stats
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Coming soon.
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Take Control
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Ability to control workstations, laptops and server that are Windows OS based remotely.
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Advanced Monitoring
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$.15
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Asset Management of Hardware and Software
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Ability to see hardware, software on windows servers or workstations.
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Advanced Monitoring
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$.15
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Customer Sign Up Section
Please complete your details below, providing the postal address where invoices should be sent and the e-mail address(es) to which alerts and monitoring reports should be sent.
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Your Details
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Contact Name
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Company Name
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Address
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State/City
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Zip Code
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Email Address(es)
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Contact Telephone Number
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Authorizing Signature
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Details Section
Bright Solutions is not engaged to automatically respond to or fix an event unless we have other service agreements with you. Monitoring is a notification service primarily for you and your staff. When Bright Solutions is engaged to work on a given issue or configure the monitoring agent it will be at normal hourly rates as described on the BrightSolutions.com website.
Prices quoted above are exclusive of Tax. Monitoring and any other service listed in this document is supplied subject to terms and conditions described on BrightSolutions.com website. Acceptance of this order constitutes the acceptance of these terms and conditions. Details are available upon request. Terms and Conditions are subject to change without notice. Pricing and availability is subject to change without notice please see Bright Solutions.com website for full details.
Monitoring Terms and Conditions - see document list to right.
Approved Software List for Patch Management - see document list to right.